Privacy Policy - Clapham Skip Hire

At Clapham Skip Hire, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and address.
Usage Data: Information on how you access and use our services.
Payment Information: Credit card details and billing information.

2. How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To process and fulfill your skip hire orders.
Communication: To send confirmation emails, updates, and notifications regarding your orders.
Improvement: To enhance our services based on your feedback and usage patterns.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following cases:

Service Providers: Trusted third parties who assist us in operating our website and conducting our business.
Legal Requirements: When required by law or in response to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: Protecting sensitive information using encryption technologies.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Audits: Conducting periodic reviews of our data collection, storage, and processing practices.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences and settings.
Analyze site traffic and usage patterns.
Provide personalized content and advertisements.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data under certain conditions.
Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us through the channels provided in this policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers.

12. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given explicit consent for specific purposes.
Contract: Processing is necessary for the performance of a contract with you.
Legal Obligation: Processing is required to comply with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate business interests.

13. Automated Decision-Making

We do not engage in automated decision-making or profiling that significantly affects you. Any decisions made regarding your data are conducted by human oversight.

14. Data Protection Officer

We have appointed a Data Protection Officer to oversee our data protection strategy and ensure compliance with applicable laws. You can contact our Data Protection Officer through the designated channels.

15. Complaints

If you have any concerns or complaints about our handling of your personal data, you have the right to lodge a complaint with a supervisory authority.

Thank you for trusting Clapham Skip Hire with your personal information. We are dedicated to maintaining the privacy and security of your data.